Hospitality Paradigm

“The Training was planned primarily for operational GMs, However to get maximum training benefit, participation was expanded to include GMs from the corporate office as well. While planning the training itself, concern was voiced that it might be difficult to control the level of discussion and maintain the perspective of senior management… this the trainers were able to do this successfully through moderation and intervention.”

“One of the purposes of the workshop was team-building amongst senior management of the company. The trainers were able to ‘break ice,’ ‘win confidence,’ and collaboratively engage with the participants.”

“This workshop provided a unique platform for senior management to exchange perspectives. While the resort GMs had the opportunity to express themselves, they also had the opportunity to hear the perspectives of other important activities in the company.”

“A follow up session after two months to assess the participants’ action plans will gauge progress on areas of ‘talent management,’ ‘becoming a subject matter expert,’ ‘role making proactivity,’ ‘enabling work environment,’ and ‘delegative decision making’.”

Good feedback. 85% overall satisfaction is excellent! Congratulations… Cherian Ramapuram – Executive Director